Technical Support

If you have Technical Support questions or require help with troubleshooting your Mimomax equipment please contact us on support@mimomax.com or by calling one of the numbers below.


United States: +1 833 406 9051
New Zealand: 0800 MIMOMX (0800 646 669)
Australia: 1800 850 349
Rest of World: +64-3-357-3160


Alternatively, if you have an active support agreement, you can raise a ticket requesting support 24/7 through our online Customer Support Portal.

Software Maintenance

Customers with active support agreements can now download the latest software version and related product documentation for their Mimomax equipment via a secured area on this website. Please use the link below or the button at the top right of your screen to access your Client Dashboard.
Don’t have access? Please contact us to either request your log-in information (if you have an active support agreement) or to enquire about our support contracts.


Mimomax announces End of Sale and End of Life of our Series II (DPS2) Product.
These notifications relate to any products that start with product code: MWL-RADIOUNIT-XXX.


The following interfaces will also be impacted:


Series II Ethernet
Series II, Sync Serial, RS422, V.35, X.21, HSSI
Series II, Sync Serial, G.703
Series II, Async Serial, Dual RS232
Series II, Fibre, C37.94, Single mode
Series II, Fibre, C37.94, Multi mode
Series II, 6x4Wire E+M, 1x Async Serial Duplicated
Series II, 6x4Wire E+M, 1x Async Serial, QS2 Only Duplicated


Important Dates:
· End of Sale: 30 September 2023
· End of Life: 31 March 2024
If you require further information regarding these End of Sale and End of Life Notifications, please contact your Regional Sales Manager.